Depending on availability, orders are shipped out within 3-5 business days.  We will notify you if your item(s) are out of stock and can expect a delay.

We want you to be 100% satisfied with your purchase. Most items come with a "free-from-defect" waranty directly from the manufacturer, but if for some reason you are not totally satisfied, please contact us with 3 days to get a return authorization code.

When you recieve your shipment, inspect it for damage.  Damaged shipments need to be reported within 48 hours of receipt.

Please contact us at customerservice@OutdoorToyConnection.com

Returns must be authorized prior to returning of item.  Buyer is to pay return shipping charges. 

Please contact us at customerservice@OutdoorToyConnection.com  for any additional questions regarding shipping or returns.